Frequently Asked Questions

The following list presents the most frequently asked questions. If you do not see the answer to a question you have, please contact us. Click on a link to see the answer:

• Where can I obtain training documents for DIALOG?
  
• Why do I get the error message - "incorrect ID or password" or "your account has been locked"?
  
• What is "journal alert service"?
  
• Where can I obtain training in information search skills?
  
• How can I obtain the full-text journal articles or documents?
  
• Where can I get help?
  
• How can I obtain my Athens password?
  
• What are the electronic resources available using Athens passwords in the NHS?
  
• What are ATHENS passwords?
  
• What is WiSH?
  
• Request not found message (FAQ)
  
• Unable to view finished reports